Privacy Policy

Last updated: March 15, 2026

Introduction

Intlo Inc. (“INTLO,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website intlo.com (the “Site”) and purchase products from us. Please read this policy carefully. By using the Site, you consent to the data practices described herein.

Information We Collect

Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect the following information:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment processor; we do not store full credit card numbers)
  • Order history and transaction details

Information Collected Automatically

When you access the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs and pages visited
  • Date and time of visits
  • Device identifiers

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery
  • Send you order confirmations, shipping updates, and receipts
  • Respond to your inquiries and provide customer support
  • Improve our Site, products, and services
  • Detect, prevent, and address fraud or other illegal activities
  • Comply with legal obligations
  • Send promotional communications (only with your consent; you may opt out at any time)

Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who assist us in operating the Site, processing payments, and fulfilling orders (e.g., payment processors, shipping carriers such as FedEx)
  • Legal compliance: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • Protection of rights: To protect the rights, property, or safety of Intlo Inc., our customers, or others

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device. We use:

  • Essential cookies: Necessary for the Site to function properly (e.g., shopping cart, session management)
  • Analytics cookies: Help us understand how visitors interact with the Site
  • Preference cookies: Remember your language and currency preferences

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Site.

Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information. All transactions are encrypted using SSL/TLS technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records are retained for a minimum of seven (7) years for tax and legal compliance purposes.

International Transfers

INTLO operates globally and ships products internationally. Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the Site and placing orders, you consent to the transfer of your information to these countries.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to processing of your personal information for certain purposes
  • Withdraw consent: Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us at privacy@intlo.com.

Children's Privacy

The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Intlo Inc.
Email: privacy@intlo.com
Website: intlo.com